Our website address is: https://myh2oinfo.com.
Hydro BioScience (HBS) is committed to maintaining your privacy and protecting your personal information when you visit the HBS website(s), use HBS’s mobile applications, or receive SMS correspondence. HBS complies with all applicable federal laws concerning the collection, use, and disclosure of personally identifiable information (PII).
Here is how we handle information about your visit to our website and users who receive HBS information through HBS or other digital media channels:
You do not have to provide any personal information to visit the public sections of myh2oinfo.com. Company/user information will be necessary for the creation of user accounts. We will maintain any information you provide in accordance with applicable federal laws. HBS will not disclose, give, sell, or transfer any personal information about visitors to our websites unless required by law enforcement or by statute.
When browsing any website, certain information about your visit can be collected. When browsing, reading pages, or downloading information from the HBS website directly or via APIs on other websites, specific information is gathered and stored automatically. This information does not identify you personally. We automatically collect and temporarily store only the following information about your visit:
The Internet domain (for example, “xcompany.com” if a private Internet access account is used, or “yourschool.edu” if connecting from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer when surfing the Web) Information about your computer or mobile device (e.g., type and version of web browser, operating system, screen resolution, and connection speed)
The pages or screens accessed or visited on HBS’s digital media The number of times HBS’s digital media was accessed The amount of data (measured in the number of bytes) transmitted from myh2oinfo.com to your computer If myh2oinfo.com is designated as a home page (in the event your mobile device allows this functionality) The internet address or URL of the website visited immediately before visiting HBS’s digital media, but only if you connect to myh2oinfo.com via a link from another web page.
Email message subscription services are offered by HBS as a convenience to users who choose to receive information via this channel. To manage HBS email subscription lists, we retain the email addresses of our email subscribers, logs of emails we send, and automatically generated email data used to improve our email communications. A third-party email subscription service provider may collect and provide non-identifying information about the number of messages sent, clicks, and open rates.
The email subscriber information is secured and only available to HBS managers, members of the HBS’s communication and web teams, and other designated staff who require this information to perform their duties. If, at any time, you wish to stop receiving our messages, click on the “Unsubscribe” link at the bottom of each email message.
SMS message subscription services are offered by HBS as a convenience to users who choose to receive information via this channel. SMS messaging is only used for customers who have opted in to receive SMS messages as part of their service.
Cell phone numbers associated with customer accounts are only available to HBS staff in charge of system maintenance. If, at any time, you wish to stop receiving SMS messages, reply ‘STOP’ to the message. SMS and/or data rates may apply. Check with your cell phone provider for more information.
When you visit a page on myh2oinfo.com, the internet browser on your computer or mobile device may store a small piece of data that is exchanged with myh2oinfo.com web servers (commonly called “cookies”). Cookies allow your browser to “remember” specific information about your visit while you are using the site and are sent by the browser to myh2oinfo.com servers in all web requests to HBS. Cookies make it easier for you to use the dynamic features of web pages since they can save certain settings and preferences. Cookies from HBS web pages only collect information about your visit and interaction with our site; they do not collect personal information about you.
Some pages on myh2oinfo.com may include web content or functionality from third parties. These third parties may use web measurement and customization technologies (such as cookies). Consult the privacy policies of these third parties for further information.
Myh2oinfo.com pages and other HBS digital media platforms may link to websites created and maintained by other public and/or private organizations and individuals. When you follow a link to an external site, you leave myh2oinfo.com and are subject to the external site’s privacy and security policies. We do not control or guarantee the accuracy, relevance, timeliness, or completeness of any information on an external site. We also do not endorse the site’s sponsor, any views they express, or any products or services they offer.
If you choose to provide us with information, we may use that information to contact you, respond to your message, or provide you with the information or services you requested. To serve you better, we may analyze multiple sources of data you have provided (for example, to look up whether you previously contacted HBS about the same topic so that we do not send you a duplicative response). We may also use messages or comments collected through myh2oinfo.com sites, apps, or official social media profiles for our purposes, such as to inform policy decisions or in public advocacy.
We may use data you provide and automatically generated data for statistical analysis to assess, for example, what information is of interest to users, technical design specifications, and system performance. This allows us to make general improvements to our site as well as to offer tailored content to email subscribers (e.g., a follow-up message to subscribers interested in a specific topic based on information they have provided or automatically generated data).
We will revise or update this policy from time to time. If we make significant changes to how we handle personal information, we will post changes to the policy on our site and change the date at the bottom. We will provide additional notice in advance (e.g., a disclaimer on our website or an email to subscribers) if material changes are being made.
Revised 1.2025